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  • Quicken Loans Review

    LendingTree
    Quicken Loans Review
    Quicken Loans
    Multiple loan options - Purchase or Refinance The largest online mortgage lender in the U.S. Industry-leading online tools Award-winning customer service: A+ with BBB Get a Pre-Authorization Letter to Buy a Home
    4.6
    4.7

    Quicken Loans is a Detroit-based company founded in 1985 with the aim of providing mortgage programs such as purchase and refinance loans. The company offers convenient services online and via their mobile application as well as step-by-step assistance from experienced mortgage bankers. They have a 5-star TrustPilot rating, and an A+ score with the BBB.

    CUSTOMER EXPERIENCE WITH QUICKEN LOANS

    QuickenLoans is a lending marketplace that offers a variety of mortgage loan options and terms, including conventional loans; adjustable rate loans; VA, FHA, and USDA loans; and jumbo loans. They offer pre-approvals and pre-qualifications as well, which can help increase a borrower’s chances of obtaining the home of their dreams, demonstrating the seriousness of their commitment.

    Types of Mortgage Loans Offered

    • Fixed Rate 15 Year
    • Fixed Rate 30 Year
    • 5/1 ARM
    • 7/1 ARM
    • 10/1 ARM
    • Jumbo Fixed Rate
    • VA Fixed Rate
    • VA Adjustable Rate
    • FHA Fixed Rate
    • FHA Adjustable Rate
    • USDA Loan
    • Marketplace

    QuickenLoans has a very well-developed website, which offers a wealth of educational resources, such as various calculators, help articles, and daily mortgage rates alerts via email or text. After answering a few questions online, QuickenLoans will even have a loan expert contact you to clarify any additional doubts and discuss your options.

    Online Features

    Online Application
    Yes
    Online Quote
    Yes
    Additional Tools and Resources
    Mortgage Calculator
    Affordability Calculator
    Help Articles
    Check Today’s Rates
    SSN Required for Quote
    No

    OVERALL RATING

    Since its founding in 1985, QuickenLoans has become the largest online mortgage lender in the U.S. and one of the most successful retail mortgage lenders in the country, second only to Wells Fargo. Since they work with a vast network of lenders, borrowers are sure to find an option they can qualify for. Surprisingly for the industry, QuickenLoans has an extremely high rate of customer satisfaction, making them an excellent choice for anyone shopping for a mortgage loan.

    QUALIFICATIONS AND REQUIREMENTS

    QuickenLoans doesn’t originate loans themselves but connects qualified borrowers with competitive offers from lenders within their extensive network. Their minimum FICO score for most loans is 620, while the minimum for government-backed FHA loans is 580. Minimum down payments vary: FHA loans require as little as 3.5%, whereas conventional loans require a more substantial cash down amount.

    Key Requirements at a Glance

    Minimum FICO Score
    620
    Non-Traditional Credit History Considered?
    No
    QuickenLoans boasts an extraordinarily large number of positive reviews on the Better Business Bureau, as reflected in their A+ rating with the organization. Their high levels of customer satisfaction are further confirmed by their excellent 9.5 Trustpilot score. Despite the size of the company, there has only been one regulatory action taken against this lender, according to the data collected by the National Mortgage Lender’s Association. This last fact is surprising given that the number of complaints within the industry the industry is usually much higher.

    Key Facts

    Lender Type
    Marketplace
    Year Founded
    1985
    BBB Rating
    A+
    BBB Positive Reviews
    2
    BBB Negative Reviews
    272
    TrustPilot Rating
    9.5 out of 10
    Collection Date
    2018-02-05

    Complaints & Regulatory Actions

    Nationwide Mortgage Licensing System ID
    3030
    The Nationwide Mortgage Regulatory Actions
    1
    Consumer Financial Protection Bureau Complaints
    1

    QUICKEN LOANS PROFILE

    Full Name
    Quicken Loans Mortgage
    Company Website
    Headquarters
    1050 Woodward Avenue, Detroit, MI, 48226
    9.5 Total Score

    User Rating: 5 (1 votes)
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